Showing posts with label Office 2013. Show all posts
Showing posts with label Office 2013. Show all posts

Thursday, February 12, 2015

Error in opening Office documents in client application in SharePoint

I was getting an error while opening word or excel documents stored in SharePoint libraries. When I was clicking on document title, instead of opening in client application, it was opening a browser windows with file url starting with ms-word:ofv|u| or ms-excel:ofv|u| etc where it was displayed, “The webpage cannot be displayed”.

ms-word:ofv|u|http://testsite.mydomain.com/sites/Corporate/IT/Reports/ecm%20training%20material.docx

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I found the settings in document library for opening in client application were already set to “open in client application” but still error was coming.

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I found that I am using Office 2010 however I have also Visio 2013 and Project 2013 installed on this machine. After some search, I found that there is a conflict in “Microsoft SharePoint Foundation Support” components when we use 2 different Office versions. In my case, I am using Office 2010 and Office 2013.

To resolve the issue, I went to “Uninstall or change a program” option in Control Panel and select Visio 2013 and click on Change Button.

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In next window, I chose “Add or Remove Features” and clicked on Continue button.

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In “Installation Options” screen, I clicked on “Microsoft SharePoint Foundation Support” and make it unavailable. I made sure that all components in this category were also unavailable.

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Then, I clicked “Continue” and complete the process.

I repeated this process for Project 2013 and finally I repaired Office 2010 installation.

After completion of repair, everything was okay and I was able to open office files in client applications.

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Hope it will help you.